Advanced Alerts

Advanced Alerts allow administrators to create intelligent alert rules based on system metrics and conditions. These alerts help proactively monitor infrastructure and notify the right users or groups when defined thresholds are breached. 

Navigation Path

1. From the left navigation panel, click Settings

2. Select Configurations

3. Click on Alert

4. Navigate to the Advanced Alerts tab

5. Click Add New Alert

Creating a New Advanced Alert

Clicking Add New Alert opens the Add New Alert configuration window.

Alert Name: Enter a meaningful name for the alert. This field is mandatory and helps identify the alert later.

Alert Conditions:

Alert Conditions define what metric is monitored and when the alert should trigger.

1. Select a condition type from the dropdown
   Example CPU Usage

2. Enter the minimum and maximum threshold values

3. To add multiple conditions, click Add Condition

4. To remove a condition, use the delete icon next to it

Multiple conditions can be combined to create more accurate alerts.

Interval: The Interval defines how often the system evaluates the alert conditions.

Frequency: Frequency controls how often notifications are sent once the alert is triggered.

User Group: Select the internal user group that should receive the alert. This allows alerts to be routed to the correct operational or administrative team.

External Users: External users are users outside the platform who can receive alert notifications via email.

Managing External Users:

1. Click Add External Users

2. Enter the email address

3. Click Save

Edit an existing email
Delete an external user

Once added, external users appear in the External User dropdown and can be selected for alerts.

Advanced Group: Select the relevant advanced group associated with this alert. Advanced Groups help logically group alerts based on environments, customers, or services.

Sub Group: Choose one or more sub groups under the selected Advanced Group. Sub Groups allow more granular targeting of alerts.

Send Email Option: Enable Send Email if email notifications are required. If disabled, alerts will still be logged within the system but no email notifications will be sent.

Saving the Alert

1. Review all entered details

2. Click Save

Once saved
The alert becomes active
It appears in the Advanced Alerts list
The system starts monitoring based on the defined configuration