How to Set Up ServiceNow Integration

How to Set Up ServiceNow Integration:

Configuration on ServiceNow

1. Log in to ServiceNow.
2. Navigate to Application Registry.

1. Click New

2. Click “Create an OAuth API endpoint for external clients.

3. Enter below details in the Application Registry

   1. Enter Name (say, Ceburu Integration)
   2. Enter Redirect URL: **https://portal.ceburu.com/oauth/callback**
   3. Click Submit.
   4. Keep a copy of the Client ID and Secret Keys.

4. Configure iFrame Integration:

   1. As a Security Admin, access HTTP Response Headers at

      **https://your-instance-url/sys_response_header_list.do**

      

   2. Click New and configure the following:

      1. Applies = All Pages
      2. Name = Content-Security-Policy
      3. Value = frame-ancestors 'self' https://portal.ceburu.com;
      4. Save the HTTP Response Headers.
   3. 

Ceburu Configuration Setup:

1. Log in to Ceburu > Navigate to Integrations.

2. Click Configure and Enter below required details.

   1. Enter your ServiceNow Instance URL, Client ID, and Secret.
   2. Click Save.
   3. 

3. Now Click on Authorize > Proceed to Authorization > Click Allow.

4. Access ServiceNow > Click View.

Workflows in Ceburu

1. User can Map Ceburu Alarms to ServiceNow Tables, when specific alarm/trigger is created in Ceburu, it will be automatically created in ServiceNow.
2. User can create ServiceNow Tables within Ceburu.
3. Access ServiceNow Iframe.