AI APM Alerts Configuration

Step 1: Accessing the AIAPM Alerts Configuration

1. Log in to your Ceburu Portal account.

2. From the main menu, go to Settings > Configurations.

3. Select the Alerts tab.

4. Click on the AIAPM Alerts sub-tab.

Step 2: Setting Up User Groups (if not already created)

User groups determine who receives alert notifications. To create a user group:

1. Navigate to the Admin Config section.

2. Click on User Groups.

3. Select Add New User Group.

4. Provide a name for the group and select the users to include.

5. Click Save.

Step 3: Adding External Users (if required)

To include external stakeholders in alert notifications:

1. On the AIAPM Alerts page, click Add External Users.

2. Enter the user's name and email address.

3. Fill in any additional details, if required.

4. Click Save.

Step 4: Creating a New AIAPM Alert

To configure a new alert:

1. From the AIAPM Alerts page, click Add New AIAPM Alert.

2. In the pop-up configuration window, fill in the following:

   • Alert Name: A descriptive name for the alert.

   • Alert Type: Choose one of the following:

     • APM Latency

     • APM Error Rate

     • IIS Request Wait Time

     • IIS Queue Length

   • Interval: Duration the condition must persist before triggering the alert (e.g., 3 minutes).

   • Frequency: How often to check after the initial alert (e.g., 3 hours).

   • Threshold %: Define thresholds based on the alert type:

     • Latency: Value in milliseconds (e.g., 500ms)

     • Error Rate: Percentage (e.g., 5%)

     • IIS Wait Time: Value in milliseconds (e.g., 1000ms)

     • IIS Queue Length: Number of queued requests (e.g., 10)

   • User Group: Select the relevant user group to receive alerts.

   • External Users: Choose external recipients if applicable.

   • Send Email: Check the box to enable email notifications.

3. Click Save to finalize the alert configuration.

For Managing Active Alerts Follow the link: AIAPM Alerts