Triggers

Created by Lakshmi Vasanth, Modified on Fri, 21 Feb at 3:17 PM by Jaseem Masood

Every trigger is specific, actionable, and contextual. It helps you to minimize downtime and prevent alert fatigue.

Ceburu alerts use tags and ML to efficiently identify problems in your infrastructure, applications, and services. You can view triggers of assets with average and warning statuses. View metric log and database performance KPI of all assets. Remotely connect to assets and move the assets to history. You can also manage threshold notifications of triggers.

1. Navigate to IT Management > Alarms/Triggers > Triggers.

The Triggers page is displayed.

When we click on INF it will display , appears with additional information and actions related to the logged-in user and system connectivity. Shows the device’s IP address, Displays the currently logged-in user. Allows users to establish a remote connection to the device. Provides an option to archive the trigger for historical records.

When a user clicks on any entry in the table, the Threshold Notification Management appears, providing a detailed view of the selected trigger or alert. This window allows users to review and manage the issue effectively. It includes key details such as the Host Name, Created Date, and Description of the alert, helping users quickly identify the affected system. Additionally, it contains interactive fields like "Taken By", where a user can assign the issue to a team member, and "Time Required", which estimates the resolution duration in hours. A comment box is available for adding remarks or updates related to the issue. Users can also mark the alert as Acknowledged or Closed, ensuring proper tracking and resolution of incidents. Finally, the Cancel and Submit buttons allow users to discard changes or finalize the updates, making it an essential tool for incident response and workflow management.

The description of fields is given below:

Field	Description
No.	Serial Number of the trigger.
INF	Allows you to access additional options like Metric Log, DB KPI, Remote Connect and Move to History.
Date	Shows the date and time stamps at which the trigger was created.
Severity	Shows the severity of the trigger. Some of the severity stages are Information, Average, Critical, and Warning.
Host Name	Shows the name of the host machine.
Description	Shows the description about the status of the device.
Assigned	Shows the email ID of the person to whom this is assigned to.
Hours	Shows the maximum number of hours scheduled to resolve the issue.
Status	Shows the status of the trigger. Generally it is either Problem or Resolved.